Return policy

RETURN POLICY
Last updated: [Date]

At [Store Name], we are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, you may return your product under certain conditions.

1. RETURN CONDITIONS
📌 Return Deadline: You have 14 days from the date of receipt to return your item.
📌 Product Condition: The item must be unused, in perfect condition, and in its original packaging.
📌 Non-Returnable Items: Customized products, underwear, hygiene items, and perishable goods cannot be returned.
📌 Proof of Purchase: A proof of purchase (order number or invoice) is required to validate the return.

2. RETURN PROCEDURE

  1. Contact us at [Contact Email] with your order number and reason for return.

  2. Receive our instructions: We will provide the return address and steps to follow.

  3. Ship the product: You must return the item at your expense with a recommended tracking number.

  4. Validation and Refund: Once the item is received and inspected, we will process a refund within 5 to 10 business days via your original payment method.

3. REFUNDS AND EXCHANGES
✅ Full refund if the item is returned in good condition.
✅ Exchange available for defective or damaged products upon delivery.
❌ No refund if the item is incomplete, used, or in poor condition.

📩 For any inquiries, contact us at [Contact Email].